We fix everything from broken strings and squeaky pedals to worn ivories and double-striking hammers. Most repairs require specialized tools but for the simpler ones that call for a dab of glue or the slight adjustment of an easily accessible part, we're always happy to explain what we're doing and invite you to participate in the process, should you be interested. Keep in mind that there are thousands of extremely delicate moving parts in a piano and attempting any repairs without the proper knowledge and tools can result in significantly larger problems. Don't hesitate to give us a call if you think it's a simple fix and we'd be happy to walk you through it over the phone.
Regulation is a larger task that can take anywhere from a couple days to a couple weeks, depending on the condition of your piano. Over time, the wood and felt parts of your piano wear down, making the action feel heavy, uneven, and unresponsive. Dust and dirt also collect in many places that cause action parts to move sluggishly. Regulation is the process of taking the action out of the piano, removing all dirt and debris, repairing/replacing all broken parts, and then finally aligning, lubricating, and regulating each part in order to provide the greatest amount of sensitivity and ease for the player. The diagram below illustrates a cross-section of a single key on a grand piano action. There are roughly 35 adjustments to be made to each key. Multiply that by 88 and you have a fully regulated piano. We recommend having your piano regulated every five to ten years.